Privacy Policy

Welcome to Legacy of Dead, your premier online casino destination. We are committed to protecting your privacy and handling your personal data with transparency and integrity. This Privacy Policy outlines how Legacy of Dead collects, uses, processes, and protects the information you provide when you use our services. By accessing or using the Legacy of Dead website and its associated services, you agree to the terms of this Privacy Policy. We encourage you to read this policy carefully to understand our practices regarding your data.

Legacy of Dead operates under strict regulatory frameworks, providing fair play and robust data protection standards. We safeguard your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where it applies to our operations. This policy applies to all users, whether you are a registered player or a visitor to our site.

Legacy of Dead collects various types of information to provide and improve our services. This includes:

• Personal Identifiable Information (PII): This includes data you provide during registration, such as your full name, date of birth, email address, postal address, phone number, and gender. We also collect identification documents, such as passports or driver's licenses, for verification purposes as part of our Know Your Customer (KYC) obligations.
• Financial Information: Details related to your deposits and withdrawals, including payment method details (e.g., credit card numbers, bank account information), transaction history, and payment provider information. Please note, we do not store full credit card numbers on our servers.
• Technical Information: This encompasses data automatically collected when you access our services, such as your IP address, browser type and version, operating system, device type, referral source, pages visited, and time spent on our site.
• Gameplay Information: Data related to your gaming activity, including games played, stakes, winnings, losses, and session duration.
• Communication Data: Records of your interactions with us, including emails, live chat transcripts, and telephone calls for customer support, training, and quality assurance purposes.
• Publicly Available Information: In some cases, we may collect information from publicly accessible sources to verify your identity or for fraud prevention.

Legacy of Dead uses the information we collect for several essential purposes:

• To Provide and Manage Services: This includes creating and managing your account, processing your transactions, and allowing you to participate in games and promotions.
• To Comply with Legal and Regulatory Obligations: We use your data for identity verification, age verification, anti-money laundering (AML) checks, and to prevent fraud and other illegal activities, as required by our licensing authority.
• To Improve Our Services: By analyzing technical and gameplay data, we can enhance the user experience, optimize game performance, and develop new features.
• Customer Support: To respond to your inquiries, resolve issues, and provide efficient assistance.
• Marketing and Promotions: With your consent, we may send you information about new games, bonuses, and promotions offered by Legacy of Dead. You can opt out of marketing communications at any time.
• Security and Fraud Prevention: To detect, prevent, and investigate fraudulent or illicit activities, and to protect the integrity of our platform and the security of our players.
• Personalization: To tailor your experience on Legacy of Dead, offering personalized game recommendations and content.

Legacy of Dead processes your personal data based on several legal grounds, as permitted by applicable data protection laws:

• Contractual Necessity: Processing is necessary for the performance of a contract with you, such as providing our gaming services and managing your account.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which Legacy of Dead is subject, including anti-money laundering regulations, age verification, and responsible gaming requirements imposed by our licensing authority.
• Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by Legacy of Dead or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms. Our legitimate interests include improving our services, preventing fraud, maintaining network and information security, and direct marketing (where consent is not required).
• Consent: In specific situations, we may ask for your explicit consent to process your data for a particular purpose, such as sending you marketing communications. Where consent is the legal basis, you have the right to withdraw your consent at any time.

Legacy of Dead may share your personal data with third parties under specific circumstances:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processors, IT support, identity verification services, and marketing agencies. These providers are contractually bound to protect your data and only use it for the purposes for which it was disclosed.
• Regulatory Bodies and Law Enforcement: We will disclose your information when legally required to do so by our licensing authority, government agencies, or law enforcement bodies, particularly in connection with fraud prevention, anti-money laundering, and responsible gaming obligations.
• Affiliates and Group Companies: Your data may be shared with other entities within our corporate group for operational purposes, internal reporting, and service improvement, provided they adhere to the same data protection standards.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. We will put appropriate safeguards in place to protect your data during such transactions.
• Professional Advisors: We may share data with our legal, financial, and other professional advisors as necessary to obtain advice or protect our legal interests.

Legacy of Dead does not sell your personal data to third parties for their independent marketing purposes.

Legacy of Dead places a high priority on the security of your personal data. We implement robust technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption: All data transmitted between your device and Legacy of Dead servers is encrypted using industry-standard Secure Socket Layer (SSL) technology.
• Access Controls: Access to your personal data is restricted to authorized personnel who require it for legitimate business purposes.
• Firewalls: Our systems are protected by advanced firewall technology to prevent unauthorized external access.
• Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses.
• Data Minimization: We only collect and retain personal data that is necessary for the stated purposes.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. We encourage you to also take steps to protect your personal information, such as using strong, unique passwords and keeping them confidential.

As a user of Legacy of Dead, you have several rights regarding your personal data, subject to certain legal conditions:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data under certain circumstances (e.g., if the data is no longer necessary for the purposes for which it was collected).
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain situations (e.g., if you contest the accuracy of the data).
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, and have the right to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our customer support team using the details provided in the "Contact Us" section. We may require you to verify your identity before processing your request.

Legacy of Dead uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device when you visit a website.

• Essential Cookies: These are necessary for the website to function correctly, enabling core functionalities like secure login and transaction processing.
• Analytical/Performance Cookies: These cookies help us understand how visitors interact with our website, providing information on areas visited, time spent, and any issues encountered. This helps us improve the website's performance.
• Functionality Cookies: These are used to remember your preferences and choices (such as language or region) to provide a more personalized experience.
• Advertising/Targeting Cookies: These cookies are used to deliver more relevant advertisements to you and track the effectiveness of our advertising campaigns.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling certain cookies may impact the functionality and your experience of the Legacy of Dead website.

Legacy of Dead retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Our retention periods are determined by:

• The duration of our relationship with you and your active account status.
• Legal and regulatory obligations, such as anti-money laundering laws, which typically require us to retain certain data for a minimum of five years after the termination of the business relationship.
• The need to resolve disputes, enforce our agreements, and protect our legitimate business interests.
• Any consent you have provided for specific data processing activities.

Once the retention period expires, your personal data will be securely deleted or anonymized, unless further retention is required by law or for legitimate business reasons.

Legacy of Dead operates globally, and as such, your personal data may be transferred to, and stored at, a destination outside of your country of residence, including countries outside the European Economic Area (EEA). These countries may not have the same level of data protection laws as your home jurisdiction.

When we transfer your data internationally, we take appropriate safeguards to protect your personal data in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include:

• Transferring data to countries deemed to provide an adequate level of data protection by the relevant authorities (e.g., the European Commission).
• Implementing standard contractual clauses approved by regulatory bodies, which impose data protection obligations on the recipient.
• Relying on your explicit consent, where appropriate.

Legacy of Dead services are strictly for individuals who are 18 years of age or older, or the legal age for gambling in their jurisdiction, whichever is higher. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal information from a child under the legal gambling age, we will take immediate steps to delete such information from our records.

If you believe that a child has provided us with their personal information, please contact us immediately using the details in the "Contact Us" section.

Legacy of Dead may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by other means such as email. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

The "Last Updated" date at the top of this page indicates when the policy was last revised. Your continued use of Legacy of Dead services after any changes signifies your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 on the Legacy of Dead website.
• Postal Address: [Please refer to our website for the registered office address of our operating company.]

Our dedicated customer support team is available to assist you with any privacy-related inquiries. We are committed to addressing your concerns promptly and effectively.